Loud Neighbors? Can Thick Carpet and Padding Help Reduce Noise?

Noisy Neighbors! Can Heavier Carpet or Thicker Padding Help Reduce Noise, Stomping Feet and Bothersome Sounds from Neighbors?

Hi Alan,

I just checked out your website, CarpetProfessor.com, as I want to purchase and install a very durable, soil and stain resistant carpet in my heavy-traffic rental apartment, by end of this month. I also want to reduce the sound coming from my upstairs neighbors.

I own a fairly-new three-floor, two-family home, with the first two floors owner-occupied and the 3rd floor is a rental. The rental has 2 bedrooms, a storage room, living room and dining area, a very long staircase from ground floor to the rental apartment and another staircase inside rental apartment to the terrace.

I believe the two staircases have about 44 steps total. I just remodeled the rental apartment and removed all the old carpet as my last tenants soiled and stained the carpet beyond recognition.

I tried to get expert carpet advice, but my first two tries ended in disaster.

I tried National Floors Direct and found their salesperson a fraud and a scam using high pressure sales tactics.

He was more interested in getting a down payment from me than recommending or advising me on best carpet and padding.

He wanted a $2,000 down payment for a carpet he first priced at $7,500 and then dropped the price to $4,500 if I paid the deposit before he leaves. This was a very bad experience and scary.

Then I tried Empire Today, which sent an inexperienced salesperson to me and that did not go well.

I found the guy only interested in making money and did not care if I made wise and informed choices.

Then I found your website. Your free information about carpet and padding was very valuable to me so I thought I would ask for your help.

I need to install new carpet throughout the entire rental apartment by end of this month.

Best Carpet and Pad Options for Loud Neighbors?

The owner-occupied floors and the rental floor are not sound proof and we are very concerned about loud noise coming from the upstairs tenants’ floor. I originally wanted to install tiles in the tenants’ floor but decided against it because tiles do not reduce the noise or absorb sound.

I know a good quality carpet and padding does help reduce and absorb sound, so I decided I would install carpet in the rental floor and on staircases. However, I am still trying to figure out the best type of noise or sound reducing, durable, soil and stain resistant carpet and padding to purchase. So here are my main questions:

Q. What carpet and padding would you recommend for the rental apartment, bedrooms, living and dining rooms and storage room to reduce the sound from stomping feet and other loud noises coming from the upstairs apartment?

Q. I see where you recommended a commercial-grade carpet for the staircase, but would this help reduce noise or sound better than a residential-grade carpet and pad?

I live in Queens, NY near your recommended Bay Ridge Carpet & Linoleum Carpet Dealer. I plan to check out this company tomorrow or so and I hope they are still trustworthy and honest as you indicate on your website.

Which Carpet and Padding Will Reduce Noise Best?

Alan please reply to my email and questions ASAP. I really need your help and recommendations on best carpet and padding to purchase to meet my needs. I took your Carpet Foot-traffic Test and the results show I have Heavy-Traffic. Thanks, and God Bless, Kim

Reply:

Hi Kim,
Your dealings with Empire and National is par for the course. Sorry you had to go through that. It is well known that most nationally advertised retailers use high-pressure sales tactics and their sales reps have limited knowledge about the products they sell. I always recommend buying from a locally owned and family run carpet dealer.

I can’t tell you what grade of carpet you need to to buy, as there are so many options for you to consider. If you allow pets, then you might want to consider installing a lower priced carpet. Pets that have frequent wet accidents can ruin an expensive carpet just a fast as an inexpensive carpet. You already know how much damage some tenants and their pets can do. If your tenants will be staying for many years and have no pets, then a better grade of carpet might be a better option.

Does thick carpet or padding help reduce noise and sound?

I think you should select at least an 8-pound density “Rebond” type padding to help reduce noise from your upstairs tenants.Rebond is the most economical padding and it does a great job of supporting the carpet and has excellent sound deadening properties.

The padding thickness to choose will depend on the type and style of carpet you select. In most cases a 7/16″ padding thickness will be appropriate. Some dealers have higher density pads and increased thicknesses. Too much padding thickness can cause your carpets to develop wrinkles. A half inch thickness is where I would draw the line for a frieze, plush or textured style carpet. Looped Berber styles are not a good choice for rentals because they tend to snag easily.

I do think it would be wise to select a commercial-grade carpet for your stairs and use a synthetic-fiber padding. It is a dense pad and has anti-microbial properties. It will last longer and help quiet the sound of stomping feet. Stairs always take a beating and a commercial grade carpet and pad is more durable and will save you money in the long run.

Loud Neighbors? Will Carpet or Padding Reduce Noise?

Bear in mind that you will still have some noises and sounds from neighbors that you will need to live with and tolerate. Even the thickest carpet and padding can only do so much to reduce the noises and sounds from people living near you.

Yes, Ritchie’s Bay Ridge Carpet is still my #1 carpet choice in Brooklyn and they can help you select a carpet that will serve you best and help reduce the noise from your upstairs neighbors!

Link;
http://www.CarpetProfessor.com/preferred_carpet_store_in_new_york_NY.htm

Be sure to print out my discount carpet coupon to save up to $100 on your purchase. Let me know how it goes! Please tell Ritchie I sent you!

Kind Regards,

Alan aka The Carpet Professor
www.carpetprofessor.com

Reply:

Thanks Alan and God Bless you. You are the best. I will tell Ritchie you sent me, Kim

Best Time to Buy New Carpet?

Free Carpet Buying Information for homeowners

2020 by Alan Fletcher aka The Carpet Professor (carpetprofessor.com)

When is the Best time of year to buy new carpet and flooring? Learn insider secrets about when, where and who to buy from, how to get your best deal on NEW CARPET!

Choosing new carpet is time consuming and confusing to say the least. However, there are certain times of the year when homeowners stand a much better chance of negotiating a better deal on new carpet or flooring products.

How to Measure for Carpet in 4 Simple Steps

It’s possible to save an additional 10% to 25% off their regular prices or even more if you take the time to do your homework!

Question: Should I Buy New Carpet or have my Old Carpet Cleaned?

Carpet prices and Installation costs can be negotiated when dealers are hungry for sales. So knowing when to but new carpet and flooring can save you quite a bit if you are willing to negotiate with the dealer. But this is most effective when dealing with a locally owned and family run business. What is the Best Time to Buy New Carpet?

 

Connect with the store owner

Buying locally is also most effective when dealing directly with the owner of the company. A newly hired salesperson will not be authorized to give you a discount unless the business owner approves.So when you visit a locally owned carpet store, ask who the owner is and introduce yourself. Let the owner know what your goals are and that you home he/she is will to help you get the best deal possible. When is the Best Time to Buy New Carpet?

There are several other ways to get a lower price on the carpet and flooring you want. Read my complete article to see which methods I suggest that may be the best option for you.

How Much Does Carpet Cost?

Take your time choosing the right Carpet quality to meet your needs and goals.

Don’t be in a hurry to choose new carpet or flooring, take your time and do your homework if you want to save the most money possible and end up happy with your final selection. Take my Free Carpet Foot-Traffic Test to see what grade of carpet you need for your personal level of foot traffic you have in your home.

 

About Alan Fletcher aka The Carpet Professor

I am the author of CarpetProfessor.com, a 30+ year flooring expert and consumer advocate since 1998. There are so many carpet retailers that I don’t recommend because they use sneaky sales tactics to scam or trick you out of your hard-earned money! Visit my website to learn everything you need to know about choosing new carpet for your home. Do you know the Best Times to Buy New Carpet?

Best Time to Buy New Carpet?
Best Time to Buy New Carpet?

I have created a short list of locally-owned and family run retailers that I do recommend. These dealers have passed my test and requirements to be invited to be listed in my directory. See who I recommend near you. Alan’s Preferred Carpet Dealer Directory.

Link: http://www.carpetprofessor.com/best_Carpet_Dealer_list.htm

Read the complete article here: https://goo.gl/hZH3is

 

via When is the Best Time to Buy New Carpet?

Question: Should I Buy New Carpet or have my Old Carpet Cleaned?

Mohawk Smartstrand Carpet Complaint (aka Sorona, PTT or Triexta)

via Smartstrand Carpet Complaint 

Smartstrand Carpet Complaint – Mohawk Carpet Complaint Denial

Dear Alan

I am hoping you can offer some advice. We purchased Mohawk Smartstrand carpet for the master bedroom of a “seasonal” residence. Two adults and no pets inhabit the residence for approximately 5 months of the year. Mohawk Carpet Complaint was Denied.

The condo is in Florida. The carpet was purchased 8/2013. The carpet is showing excessive wear patterns anywhere we have to walk on and the carpet looks “matted” and frayed. Mohawk denied our claim because we didn’t have the carpet cleaned after 18 months. We pointed out that we had not been living in the residence for a total of 18 months. The store we purchased from in Naples, Florida asked us to have it cleaned and recommended a carpet cleaning company. Now after the cleaning, the carpet fibers look worse and the carpet looks dirty. The carpet cleaner also noted the wear patterns were not improved by the cleaning.

How Much Does Carpet Cleaning Cost?

Mohawk has been difficult to deal with and the dealer where we bought it is not standing behind their product. Is there any way to contact someone at Mohawk other than the usual customer service representatives, who might have some authority to help us? Do you have any suggestions or recommendations?

Smartstrand Carpet Complaint Denial

Thank you for any assistance,

Ron

___________________

Hi Ron

Can you tell me the room measurements and the price you paid for the carpet only?  (Per square yard or by per square foot)

What type and density of padding was used? What was the total price for the whole job, carpet pad and installation?

Is this a beach house?

Alan

__________________

Dear Alan

Thank you for getting back to me. I’m so discouraged by this situation.

No, it’s a condo on the 5th floor of a 15 story building, not directly on any body of water. The pad used was 7/16”, 7lbs density. Currently the carpet retails for $5.49 a square foot. I measured the room myself; the main area is 14’ x 29’. There is a 4x 4 entry area leading into the large area. There is a 10’x 4’ hallway from the main area leading to a bathroom and a walk in closet along the hallway approx 13’ x 5’.

Ron

Selecting the Right Carpet Pad 

_________________

Hi Ron

Here is my opinion on the issue:

From your provided information, it appears from the amount you spent on carpet tells me that it is a good quality carpet (about $45 per sq yard) and the pad they used was of sufficient quality and density. The problems you are dealing with should not be happening to you. If a carpet shows major signs of wear and tear after just a few months, then there is something seriously wrong. I suspect there is a manufacturing defect of some kind. Your carpet dealer is your best bet for a solution to your problem.

A locally owned carpet dealer has some leverage with the carpet manufacturer in situations like this. Keep calling and asking for their help to resolve this. If you can’t get your carpet dealer to help you get your carpet inspected; get a valid claim filed with the carpet manufacturer, and/or get some sort of resolution, then you may want to consider filing a lawsuit in small claims court. (It’s not a fun thing to do and is often difficult to win).

Alan

Mohawk Smartstrand Carpet Complaint Denied

Consumer Carpet Buying Mistakes – Common Complaints

________________

Dear Alan

Interesting update! The local carpet dealer has now offered us a replacement allowance of $2,100 plus free labor if I purchase new carpet from them. I’m enjoying reading your free website articles about how and where to purchase new carpet.

Many thanks for all your help and advice!

Ron

What Grade of Carpet Should I Select?

Learn more: Karastan Carpet Complaint

We had a Karastan nylon carpet installed about 8 years ago. It’s now deteriorating rapidly. We continue to find thousands of broken carpet fibers in the carpet and on adjacent surfaces every day, even after vacuuming. Please Help!

Why do most homeowners overpay for new Carpet and Flooring?

Why do most homeowners overpay for new Carpet and Flooring? 

It’s because they fail to do their homework! By doing a few hours of research, most homeowners can save a ton of money and end up selecting the right grade of carpet or flooring product that will meet or exceed their goals, lifestyle and overall expectations. 

I have written dozens of online pages on my websites which contain valuable content that you can use to help you make wise and informed carpet and flooring selections.

You should be very wary of all the scams and rip-offs that are prevalent thru-out the carpet and flooring industry.  This is a wake up call! I am sure you have heard about con-artists who are out to steal your personal identity and scam you out of your hard earned money with online phishing scams. Well the same is true in the carpet and flooring business. There are plenty of carpet and flooring scams that you need to learn how to avoid!

Visit my website to get education from my 30+ years of hands-on experience and stellar unbiased carpet and flooring information that will help you avoid common scams and rip-offs. Visit http://www.AbcCarpets.com to learn how to avoid common retailer Carpet and Flooring Scams and rip-offs!

Best Carpet For Kids Rooms? Carpet Professor

If you have active pets, kids and teenagers like I’ve had, you know first-hand how hard it is to keep your carpet looking nice.

When your child spills grape juice or drops a peanut butter and jelly sandwich face-down on your carpet, it takes more than a just few minutes to get those stains to come out!

I also had two cats… that for some reason would vomit on the carpet quite often. I never did find out why they do this but I get plenty of emails from other homeowners who have the exact same problem!

My wife and I had four kids and they were all born about 2 years apart. So having a one-year old, a three-year old a five-year old and seven-year old kept us running both day and night!

How I survived 4 kids and 2 cats

Since I am a carpet installer, I had the ability to change our family room carpet at a much lower cost than most homeowners.

But that doesn’t mean you should have to pay a fortune to replace your carpet on a regular basis if you have active children, teens or pets.

In my free and unbiased articles posted on my websites you will learn many powerful insider secrets to buying the right grade of carpet for your home and how to negotiate a fair and square deal.

If you want to buy a carpet to last for 3 to 5 years… Don’t spend more than you need to!

Best Carpet For Kids Rooms? You can buy a decent looking nylon carpet that will last for three years or more for less than $16 per square yard installed with pad! That’s about $350 for a 12′ x 15′ room including tax.

Where to find this deal? You will need to shop at a locally owned carpet store that has rolls of carpet in-stock. The carpet you want is often referred to as builders grade or apartment grade carpet.

    • You want carpet made of nylon, not polyester.
    • The face-weight should be about 30 ounces. It is designed to last for 3 to 5 years.
    • Your choice of colors will be limited, usually earth tones.
    • The padding you should select is a 4-pound density, 7/16″ Rebond.

On the other hand, if you want to buy a carpet that can last for 10, 15 or 20 years, then I can help you choose the right grade to meet your needs and goals.

Take a look at all my free articles to learn more about choosing the right grade of carpet and padding for your active children, teenagers and pets!

If you don’t have kids teens or pets, then your choices will increase and your new carpet will last years longer, that is if you care for it properly! Learn more: How to Choose New Carpet Like a Pro!

See My Recommend Carpet Stores Near You!
Carpet Professor

Smartstrand Carpet Complaint

Smartstrand Carpet Complaint

Dear Alan

I am hoping you can offer some advice. We purchased Mohawk Smartstrand carpet for the master bedroom of a “seasonal” residence. Two adults and no pets inhabit the residence for approximately 5 months of the year.

The condo is in Florida. The carpet was purchased 8/2013. The carpet is showing excessive wear patterns anywhere we have to walk on and the carpet looks “matted” and frayed. Mohawk denied our claim because we didn’t have the carpet cleaned after 18 months. We pointed out that we had not been living in the residence for a total of 18 months. The store we purchased from in Naples, Florida asked us to have it cleaned and recommended a carpet cleaning company. Now after the cleaning, the carpet fibers look worse and the carpet looks dirty. The carpet cleaner also noted the wear patterns were not improved by the cleaning.

Mohawk has been difficult to deal with and the dealer where we bought it is not standing behind their product. Is there any way to contact someone at Mohawk other than the usual customer service representatives, who might have some authority to help us? Do you have any suggestions or recommendations?

Thank you for any assistance,

Ron

___________________

Hi Ron

Can you tell me the room measurements and the price you paid for the carpet only?  (Per square yard or by per square foot)

What type and density of padding was used? What was the total price for the whole job, carpet pad and installation?

Is this a beach house?

Alan

__________________

Dear Alan

Thank you for getting back to me. I’m so discouraged by this situation.

No, it’s a condo on the 5th floor of a 15 story building, not directly on any body of water. The pad used was 7/16”, 7lbs density. Currently the carpet retails for $5.49 a square foot. I measured the room myself; the main area is 14’ x 29’. There is a 4x 4 entry area leading into the large area. There is a 10’x 4’ hallway from the main area leading to a bathroom and a walk in closet along the hallway approx 13’ x 5’.

Ron

_________________

Hi Ron

Here is my opinion on the issue:

From your provided information, it appears from the amount you spent on carpet tells me that it is a good quality carpet (about $45 per sq yard) and the pad they used was of sufficient quality and density. The problems you are dealing with should not be happening to you. If a carpet shows major signs of wear and tear after just a few months, then there is something seriously wrong. I suspect there is a manufacturing defect of some kind. Your carpet dealer is your best bet for a solution to your problem.

A locally owned carpet dealer has some leverage with the carpet manufacturer in situations like this. Keep calling and asking for their help to resolve this. If you can’t get your carpet dealer to help you get your carpet inspected; get a valid claim filed with the carpet manufacturer, and/or get some sort of resolution, then you may want to consider filing a lawsuit in small claims court. (It’s not a fun thing to do and is often difficult to win).

Alan

________________

Dear Alan

Interesting update! The carpet dealer has now offered us a replacement allowance of $2,100 plus free labor if I purchase new carpet from them. I’m enjoying reading your website articles about how and where to purchase new carpet.

Many thanks for all your help and advice!

Ron